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TENANT FIND - It's All Changed
2018
Free Housing Tribunals, 
New Tenant Friendly Leases, 
Increasing Landlord Regulation
New to Lettings Brochure

Tim Williamson, Owner

Our Tenant Find services are designed to fully protect self managing landlords with robust out sourced tenant referencing and fit for purpose bespoke PRT Leases. 

David Owen, Landlord

I was initially made aware of Key-Lets services through observing the positive engagement of their staff in various Ayrshire Council/Landlord Forums. I have since used their services several times and secured high quality long term tenants. As I do not live in close proximity to these properties it was important to engage the services of an agent who I could trust to complete the job professionally. Tim and the team consistently deliver results with fair and transparent prices. Key-Lets rental documentation is well structured, they do not tie you up in pointless communication, paperwork and bureaucracy which is unfortunately becoming all too prevalent in this sector. I have no hesitation in recommending Key-Lets services to both tenants and new/experienced investors alike.
What does the Tribunal mean for Landlords


Private Residential Tenancy (PRT) leases and Housing Tribunal Hearings have tipped the balance of power in favour of tenants.  The new leases give far greater flexibility and tenancy security by the removal of the fixed term.  PRT Landlords can no longer bring a tenancy to a close when it suits them - for example to get rid of a troublesome tenant.

How does this affect Landlords on Short Assured Tenancies?

The good news is existing contracts stay in place.  There is no requirement to change the lease to a PRT lease and tenants in an existing Short Assured Tenancy (SAT) are still bound by the terms of the contract. 

BUT -  Housing Tribunals cover both existing SAT and PRT tenancies. 

The replacement of the Sheriff Courts with Housing Tribunals is designed to empower tenants.  Application to the Tribunal is free to Tenants, making it easy to raise actions against landlords they are unhappy with.  Add in tenant support organisations and lobby groups such as Shelter, Citizens Advice, SeAscape, Diggs, Circles Network, Ayr Housing Aid and Tribunal will become the place to go to hurt a Landlord.

This means open season on all Scottish Landlords with awkward tenants or properties where maintenance is an issue.

Properties with any form of damp (whether it is the landlord's fault or not) are easy targets for complaint.  Add in mechanical breakdowns (such as washing machines or boilers), drafty windows and doors, lack of adequate heating, inadequate fire detection and all the other factors listed in the Repairs Standards legislation and you can foresee a lot of time and effort being taken for little reward.

Tribunal members are practicing solicitors and 'property experts'. No expenses paid to a winning parties so legal representation is likely to be very low.  Indeed a number of Rent and Legal Protection underwriters no longer cover Scotland for this reason.

The Landlord (not the letting agent) is called to defend against a complaint at a Tribunal Hearing.  Tribunals can fine landlords, award compensation to tenants and stop rent payments until any order has been met. 

How to protect against being called to a Hearing.

The Housing Tribunal is a "user friendly experience" for the non-legal participants.  Hearings are held in Local Authority buildings and there are no longer court  proceedings to follow.  It is a kindly fluffy place where Tribunal members are tasked to help and guide those attending.  

If only this were true. 

A Tribunal Hearing is a legal process without the courthouse.  Consideration is 100% focused on what the law says and what has been done by the Landlord to comply.  Witnesses can be called and the Tribunal Chairman controls what is heard and when.  

The lesson for any Landlord is be prepared.  Have systems in place so all correspondence and actions taken are documented.  Use emails and text messages and follow up verbal conversations with emailed acknowledgements. Create maintenance procedures to cover what has been done and when.

We have management systems in place to provide evidence and our 'Rent and Protect' covers our full management landlords.  The rental market has become a far more hostile place for landlords so our old warning of 'Landlords Beware' is still very true today.

Finally we can absolutely help any landlord by drawing on decades of real experience of the local rental market.  We have the knowledge and track record to give honest advice on how to get the most from your property investment. 

Feel free to give me or any of the team a call on  01292 289289 for a chat or drop into 12 Parkhouse Street, Ayr KA7 2HH.  See you soon.

Tim Williamson

Apart from a great service,
what makes Key-Lets different from other letting agents in Ayr, Prestwick, Troon, Irvine, Kilwinning, Kilmarnock ..............
Staying Focused

The Ayrshire rental market is dominated by estate agency chains and franchises. Whereas independent family run businesses like Key-lets can stay focused on your property and you.  For us your property is our sole concern as is building that long term relationship with you.

Staying Local

Key-Lets have been trading since 1994, solely in Ayrshire, Renfrewshire and a bit of Glasgow and only in the lettings market. So here is the first big difference from other Letting Agents. Key-Lets are Ayrshire born and bred, we specialise only in letting local properties and can give you a professional personal service based on decades of experience in Ayrshire. Centred in our Parkhouse Street office in Ayr we cover a radius from Turnberry to Kilmarnock and over to Beith, Kilwinning and Irivine. The popular towns of Ayr, Prestwick and Troon have always been key investment areas for landlords. These areas are still very desirable today with working tenants.

Staying Competitive.

Key-Lets offer a clear commission and initial marketing fee model of pricing. With Key-Lets we are clear on what you pay. Our enhansed Private Residential Tenancy leases are designed to give maximum protection to our Landlords.  Based on the Scottish Government's Model Lease, our lease includes additional clauses left out of the Governments online version.  

Give me a call if you are a landlord looking for a professional solution to managing your property or concerned over your current letting agent ....01292 289289

Speak soon.

Tim Williamson
Copyright 2018.  Key-Lets 
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